Privacy Policy

As Adem Köse Hair Transplant Clinic, we value and respect your privacy. This Privacy Policy explains how your personal information is collected, used, protected, and shared during your interaction with our website, mobile application, services, and clinical team.

1. Information We Collect

We may collect and process personal information in the following categories:

  • Contact Information: Full name, email address, phone number.
  • Medical Information: Relevant medical history, treatment follow-up photographs, treatment preferences, and consultation details.
  • Technical Data: IP address, browser type, device identifiers, and website/application usage data.
  • Transaction Data: Payment, billing, and appointment booking details.
  • Communication Data: Feedback, questions, or comments you send to us.

2. How We Use Your Information

Your data is used to:

  • Provide personalized consultations and treatment plans.
  • Schedule appointments and manage medical records.
  • Improve our services, website, and application.
  • Respond to your inquiries and track your treatment progress.
  • Send updates or campaigns regarding treatment, provided we have your consent.
  • Comply with legal obligations and healthcare regulations.

3. Data Protection and Security

We implement strict administrative, technical, and physical security measures to protect your data against unauthorized access, loss, or misuse. All collected data and medical photographs are stored in high-security cloud servers using end-to-end encryption. All personnel handling your data are trained in privacy and data security.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal data. Your information may only be shared with:

  • Licensed medical professionals within our clinic.
  • Regulatory bodies or law enforcement agencies in case of legal necessity.

5. Visual Data Processed via Mobile Application

For patients using our mobile application, the details regarding the processing of visual data are as follows:

Collection and Use of Visual Data: Photographs collected through the application are used solely to monitor the patient’s healing process and to perform “before-after” comparisons. This data is not used for biometric identification or facial recognition; it is processed only as 2D (two-dimensional) visual records.

Third-Party Sharing: Photographs and user profile information collected via the application are never shared with advertising networks, data analysis companies, or any other third parties.

Retention and Deletion: User data and photographs are protected by secure encryption methods. If a user deletes their account, all photographs and profile data belonging to that user are permanently and irreversibly deleted from our systems.

6. Your Rights Under GDPR

If you are a resident of the European Union, you have the right to:

  • Right to access and request a copy of your personal data.
  • Right to request the correction of incomplete or inaccurate information.
  • Right to request the deletion of your personal data (“right to be forgotten”).
  • Right to object to or restrict certain data processing.
  • Withdraw your consent at any time.

To exercise your rights, please contact us at: info@ademkoseclinic.com

7. Cookies and Analytics

We use cookies to improve your browsing experience on our website. You can disable cookies through your browser settings if you wish. We also use third-party analytics tools (e.g., Google Analytics) to understand user behavior, but this data is anonymized.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies before visiting them.

9. Policy Updates

We reserve the right to update this policy from time to time. Changes will be posted on this page; for significant changes, notification may be provided via email or the website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Adem Köse Hair Transplant Clinic
Email: info@ademkoseclinic.com
Phone: +90 5376411569